Dhaka Main Support Office
Address: 22/7, Gulshan-1, Dhaka 1212, Bangladesh Phone: +880 1700 000 001
Hours: 10:00 AM to 9:00 PM; Friday 3:00 PM to 8:00 PM
viptaka Support and Contact, in an Easy Way
Contact pages are messy on many apps; not here: viptaka Support, Help Center, and Office Information all in one place—clear for Dhaka, bKash, Nagad, and Rocket users.
Download the viptaka App APK View Payment Help
viptaka Support's small but useful information
Numbers on some sites don't increase trust; here I've provided the necessary numbers, because before contacting you want to see the real thing.
Average Rating
4.3/5
Reviews
45,509
Active User
2.6M+
Online uptime
99.7%
Office Location and Contact Address
Most people call first, then rush; here it's the opposite: first the address, then the decision; at the Dhaka office, talking about accounts, APK, and Help Center comes together quickly.
Chattogram Contact Counter
Address: 14, Agrabad Commercial Area, Chattogram 4100, Bangladesh Phone: +880 1700 000 002
Hours: 10:00 AM to 8:00 PM; Call first on holidays
Sylhet Help Desk
Address: 5, Jindabazar, Sylhet 3100, Bangladesh Phone: +880 1700 000 003
Hours: 11:00 AM to 7:00 PM; Quick to address small issues
Khulna Help Desk
Address: 9, Khulna New Road, Khulna 9100, Bangladesh Phone: +880 1700 000 004
Hours: 10:00 AM to 8:00 PM; Responds to messages
What you'll find in the viptaka Help Center
Everyone wants to press the Help button, but what's inside is shown less, so here I explain each item—small, useful, and reduces unnecessary hassles.
Account Verification
Steps to verify your profile, email, and mobile number; usually you can tell what’s blocked within about 3 minutes.
Install the viptaka App
Step-by-step guide on what to do after downloading the APK; most users on Android 8+ devices can start easily.
Support for bKash, Nagad, Rocket
In Bangladesh these three names are most heard, so a separate guide on payment information is provided, especially for Dhaka users.
Security and Privacy
Who can view which information is clearly stated; this site, operating since 2022, accounts for the practices of 26 countries.
How to proceed before contacting
Prepare 2 minutes before calling; half the work is done; not too fancy, just the necessary information.
1
Describe the problem briefly
What you see on screen, write it as a one-line description so the support team can understand quickly.
2
Prepare account information
Keep user ID, phone number, and Dhaka or another city name; this reduces verification time.
3
Check Help Center first
Many answers to questions are there, especially about APK, login, and app setup.
Mailing Address
If you want to send documents or official letters, use the Dhaka office address; on the envelope clearly write viptaka Support, so it can be sorted.
Mailing Address: viptaka Support Team, 22/7 Gulshan-1, Dhaka 1212, Bangladesh; for non-urgent matters this address is enough.
First User Payment Guide Or About viptaka Read it; their questions usually drop by half.
Phone, Email, and Help Desk
Choose the most effective path: phone for quick questions, email for documented matters, and direct to the office for big issues.
Direct Phone
Phone: +880 1700 000 001; calls are less busy in the mornings and evenings.
Support Email
Email a screenshot to make the reply easier; if you put 'viptaka Contact' in the subject line, it gets quickly filtered.
In-app Help
Open the viptaka App and view the Help menu; from there you can access Login, APK, and Account Settings.
Finally, if needed, check the viptaka Login and App.
If you want to download the app before contacting support, use the link below, then viptaka Contact, viptaka Help, and viptaka Support together will be easy.
Download the viptaka App APK